JetBlue Value Chain

- Primary Activities Inbound Logistics/Outbound Logistics: Focus on underserved markets and orotund metropolitan areas, utilizing underutilized airports with little(prenominal) over-crowding adding to the ability to remain on the ground in less time. Point-to-Point r discloseing system, strange low-cost competitors that utilize hub-and-spoke system, partnering with large airlines to provide connecting flights. Operations: Use of a single-type aircraft fleet. The A320 Airbus has an increase seat capacity of 30 seats (24 after extra seating reconfigurations), is cheaper to maintain, fuel potent and reduces training costs, relative to opposite aircraft models used in the industry. Ticketless drop dead (e- fine). At-Home Reservation Agents reduces office musculus quadriceps femoris and infrastructure costs. Paperless Cockpit (reduces paperwork and results in invigorated take-offs, quicker turnarounds, and higher aircraft utilization. Service: Does non overbook flights, therefore, guests are never elicit with the possibility of being bumped, i.e. no standbys. No passenger is ever remain behind. Lay appear and design of planes and reduced seating capacity to increase customers legroom and comfort. DIRECTV artificial satellite television. A television at individually seat (24 have controlled at the hands of each individual customer). Long and short hauls, hostile low-cost competitors that focus on short hauls. True-Blue points program that allows customers to respectable a free round-trip ticket based upon points earned. Its superior serviceable performance, i.e.

more flight hours per day, offend completion factor and on-time performance, few mishandled bags and customer complaints, translates to exceptional customer service. - Support Services General Administration: Key employees of the concern staff were veterans highly undergo in the airline industry, complementing the fellowship and expertise of its founder. Managements hands on approach in assisting crewmembers with carrying out work activities supports its culture as a service alliance striving for an environment that encourages safety, caring, integrity, variation and passion. Managements visibility with both employees and customers, and its ability... If you contend to get a replete essay, order it on our website: Ordercustompaper.com

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